To ensure the “Digital literacy” initiative goes beyond a campaign, the goal must be not merely to disseminate basic skills but also to cultivate digital proficiency as an essential competency for citizens in the digital age.
Following an implementation year, highlighted by a 100-day intensive campaign alongside large-scale launch events, the “Digital literacy” movement in Dak Lak province has yielded significant outcomes, fostering a self-learning spirit coupled with proactively improving technological skills across all segments of the population.
According to the PPC, over 97% of officials along with civil servants have now mastered digital skills; particularly, more than 91% having participated in training via the national mass online education platform. Additionally, over 1.49 million adults have received guidance on using online public services in conjunction with have verified their digital literacy on the VNeID platform, representing a coverage rate of over 66%.
However, significant barriers remain in deepening the movement’s impact. Comrade Bui Thanh Toan, Member of the Provincial Party Standing Board, Director of the Department of Science and Technology, noted that the number of dedicated IT specialists in the local level remains insufficient, telecommunications infrastructure in several remote areas is unstable; meanwhile, a segment of the population still lacks proficiency in using smart devices. There is also substantial room for enhancing digital skills among the workforce of enterprises and cooperatives, as well as in increasing the number of business households registering for the national “.vn” domain.
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| A digital literacy team in Tuy Hoa ward guiding residents on activating Level 2 electronic identity accounts via the VNeID app. |
To deepen the movement, the province has determined that the next phase must shift from breadth to depth and from basic awareness to proficiency, using work efficiency together with the citizen-life quality as the success benchmarks. The provincial goal is the wholly officials alongside civil servants to be able to use at least one AI tool; all primary school students to be equipped with digital skills; 80% of adults to meet digital skill standards on the VNeID platform; combined with all workers in enterprises and cooperatives to master the technologies used in production.
The province is focusing on improving the quality for “Digital Literacy” classes across 102 communes along with wards, replicating the models of “Exemplary digital citizen”, “Exemplary digital village/hamlet”, and combining community-based classes with online training platforms.
Building a digital ecosystem
To ensure digital learning achieves real depth, becoming an internal driving force for socio-eco development, communes together with wards province-wide are implementing various solutions, using the tangible benefits enjoyed by residents alongside businesses as the success criteria.
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“Digital Literacy is a movement for the entire population; no one is excluded. Every department, sector, along with locality must strictly adhere to assigned goals together with targets to ensure implementation is synchronized, widespread, decisive. The Provincial Steering Board will closely monitor each unit and locality via the digital system, those performing well will be commended, while those lagging behind will be publicly called out”. Comrade Do Huu Huy – Alternate Member of the Party Central Committee, Deputy Secretary of the Provincial Party Committee, PPC Chairman. |
Ms. Le Thi Bich Hau, Head of the Culture and Social Affairs Division of Tuy Hoa ward, stated that the ward will shift its focus from “teaching how to use tools” to “enhancing digital capabilities”. In addition to continuing to assist the elderly coupled with vulnerable groups in accessing technology, the locality is providing guidance on identifying in coordination with avoiding online scams, as well as in utilizing free AI virtual assistants. The ward is also developing a “Students as digital ambassadors at home” model, encouraging students to guide their grandparents and parents in using digital utilities, thereby fostering the digital skill spread across generations.
According to comrade Nguyen Ho Bao Khoi, Vice Chairman of the Phu Yen Ward People’s Committee, support activities need to be brought directly to residential areas; simultaneously, community digital technology teams must be trained to provide hands-on assistance to residents. “Our aim is not for officials to do the work on behalf of the residents, but to empower residents to do it themselves. Indeed, sustainable success for this movement lies in every citizen being able to independently submit online applications, look up information, as well as proficiently use digital services,” Mr. Khoi shared.
Translated by TRINH THUY
