While operating its two-tier local government model, Dak Lak province identifies personnel management as a pivotal factor determining the administrative apparatus quality alongside the public service effectiveness.

From reforming performance evaluations, enhancing decentralization, rotation, training to digitizing personnel data, these innovative approaches are driving positive changes from the provincial down to the grassroots levels, helping to build a workforce capable of meeting the demands within the new era.

The Ea Knop Communal Party Committee currently comprises 44 affiliated Party organizations with 1,535 members. Comrade Mlo Bren, Secretary of the Party Committee, Chairman of the Communal People’s Council, stated that the committee strictly adheres to the democratic centralism principle, ensuring the unified Party leadership over personnel affairs. The commune has reformed its personnel evaluation process by prioritizing work outputs along with outcomes as performance indicators; it has established standard frameworks for job titles coupled with positions, alongside the output lists converted into KPIs. Digital transformation (DX) efforts have been accelerated: wholly officials combined with civil servants possess accounts for handling work-related tasks, all leaders and managers have been issued digital signatures. Party member data as well as records continue to be standardized.

Comrade Cao Thi Hoa An, Member of the Party Central Committee, Permanent Deputy Secretary of the Provincial Party Committee, the PPC Chairwoman, along with leaders from various departments and agencies, conducting a field inspection on personnel deployment at the Public Administrative Service Center in Tuy Hoa ward.

In Dong Hoa ward, the Ward Party Committee proactively reviews alongside assigns personnel based on job positions while refining working regulations together with the functions of advisory and support bodies. Comrade Le Van Thin, Secretary of the Party Committee, Chairman of the Dong Hoa Ward People’s Council, noted that the ward continues to refine personnel regulations, improve evaluation quality through KPIs, digitize records; while placing special emphasis on training young and female officials, in conjunction with specialists in science, technology, DX; strengthen inspection, supervision, as well as prevent corruption and misconduct in personnel management.

Work performance as the benchmark

The personnel management reform is being implemented in a comprehensive alongside substantive manner, aligned with the operational requirements of the two-tier local government structure combined with DX.

According to comrade Nguyen Thuong Hai, Head of the Provincial Party Committee’s Organization Commission, the Provincial Party Standing Board has issued 46 documents detailing personnel management procedures, ensuring openness, transparency, adherence to authority, practical applicability. The system of position-specific standards has been updated down to the village, residential group levels, taking into account the specific characteristics within disadvantaged areas together with ethnic minority communities.

A key highlight is the official evaluation reform using KPIs to measure work performance, following to the “clear criteria, clear deliverables, clear outcomes” requirements.

Staff at the Public Administrative Service Center in Ea Knop commune processing the citizen administrative procedures.

Concurrently, the province is building its workforce under a “dynamic and open” model, regularly reviewing succession planning, introducing new talent, in coordination with removing individuals who no longer meet the required standards. 5% of provincial-level officials along with civil servants has reassigned as well as rotated to the commune level. Specifically, in the first half of 2026, 23 officials under the management of the Provincial Party Standing Board were assigned or transferred to grassroots-level posts.

Training coupled with professional development have been revamped to closely align with specific job requirements, emphasizing practical application while focusing on leadership skills, utilizing IT, AI, together with proficiency in ethnic minority languages.

According to comrade Luong Nguyen Minh Triet, Member of the Party Central Committee, Secretary of the Provincial Party Committee, Head of the Provincial National Assembly Delegation, the province will continue to review personnel, promptly replace or appoint novel officials in areas or sectors where performance remains weak; intensify the personnel rotation or secondment to reinforce areas facing difficulties or staffing shortages; simultaneously, accelerate DX in conjunction with the data digitization regarding officials and Party members, thereby helping to strengthen grassroots Party organizations, build local government structures at both levels to operate smoothly, effectively, efficiently.

Translated by TRINH THUY